EX Audit — a complete diagnosis of your employee experience

It is a complete diagnosis of the experience your employees live throughout their journey in the organisation. It analyses engagement, the moments of truth (onboarding, mobility, offboarding), the priority pain points and the levers for improvement — all delivered with a 90-day action plan.

Because disengagement and turnover are costly and their root causes often stay unclear. The EX audit puts these signals in context, identifies what genuinely drives them and provides the evidence you need to convince leadership and prioritise the workstreams.

For HR directors / CHROs who lack an objective diagnosis to understand disengagement, for leaders who sense the internal experience is affecting external performance, and for operations directors whose teams lack motivation despite HR initiatives.

In four steps: HR scoping (scope, journeys to analyse, strategic objectives), employee experience analysis (qualitative interviews, eNPS, quality-of-work-life, internal HR data), structured assessment (HR and managerial processes: smoothness, fairness, effectiveness, alignment with values), then an actionable report (readout workshop, prioritisation, quick wins). Total duration: 4 to 6 weeks.

4 to 6 weeks. That timeline covers scoping, qualitative interviews, HR data analysis, report writing and the presentation to the leadership team.

A complete EX audit report, a summary map of the journeys diagnosed, a 90-day action plan with owners and tracking indicators, and a dedicated leadership presentation. For a complete map co-built with your teams, see the Employee Journey Map service.

Yes. The 90-day action plan can be followed by an Employee Journey Map, Employer Promise or EX Governance engagement, depending on the priority workstreams identified in the audit.

From €12,000 excl. VAT. The upper range applies to large accounts and broader scopes (multi-site, multi-entity). A precise quote is drawn up after an initial scoping conversation.

A survey measures an overall feeling at a point in time. The EX audit reconstructs the complete employee journey, cross-references qualitative and quantitative data, and explains why engagement is low — and what to do first.

Any sector facing employee engagement and retention challenges: banking, healthcare, retail, B2B SaaS, services. The method adapts to your context — SME, mid-market, large account — in France and internationally.