Sector studyPDF · StudySanté · EHPADPDF in French

The leak comes after the hire — Care homes & elderly care, France 2026

Jason WoodBy Jason Wood
August 2026PDF · 19 pages16 min read
What you will discover
  • 1Pressure has eased at the door, not inside: 54% of recruitment plans are considered difficult in 2026 against more than 70% in 2023, while turnover rose from 19.9% (2018) to 25.6% (2023).
  • 2Care homes leak faster than the wider economy: 25.6% turnover against 21% in the private sector, with 11.4% absenteeism and 58.7% of homes using agency staff.
  • 3You can fill your posts and lose your people at the same time: public care homes report a 2.6% vacancy rate — and the highest turnover of all, at 27.4%.
  • 4The load falls on those who stay: among homes under recruitment pressure, 74% report a rise in workload and 42% increased use of agency staff. The loop feeds itself.
  • 5Since the decree of 8 August 2026, supervision, absenteeism and turnover are published home by home: the internal leak becomes readable by families.

The full study develops each point with sourced data, sector analysis and actionable levers.

Available in French

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Contents

On the programme.

01
The thesis
What the sector knows how to fix is not what is emptying it: neither the candidate shortage nor vocation looks at what homes do with the carers they have already hired.
02
Sources & method
CNSA, DREES (EHPA 2023, TraCov2), OPCO Santé, France Travail, the French Senate, JAMA Network Open, European Observatory / WHO — dated, attributed, with scopes kept separate.
03
Movement 1 · The pressure
321,000 recruitment plans, 500,000 posts to fill by 2030 — but entry pressure easing while the internal leak grows. The role of budget deficits.
04
The signals
Five signals all pointing downstream: turnover versus vacancy, transferred workload, agency staffing become routine, missing recognition, and physical wear returning as absence.
05
The figures that count — and those that are missing
Entry pressure and internal leakage quantified, then the gap: no national carer eNPS, no standardised cost of a departure.
06
Movement 2 · The journey
From career orientation to replacement: where the carer journey tears, from dropping out during training to joining a team already under strain.
07
The four leaks
Our analysis: recruiting to offset turnover, vocation as an alibi for conditions, transferred workload as invisible debt, and agency staffing sustaining the problem.
08
Movement 3 · The levers
Steer retention rather than recruitment alone, name the conditions, treat workload as a debt, and make onboarding a genuine passage.

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19 pages · Dated and attributed sources · Onivio analysis · Actionable levers

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Jason Wood, fondateur Onivio, consultant CX/EX
Jason Wood
Founder of Onivio · CX & EX Consultant
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